bCasino Terms and Conditions

Welcome to bCasino. These Terms and Conditions govern your access to and use of our website, our games, our promotions and every service we make available to you, whether through our desktop site, our mobile browser platform, or our b app. By registering an account, depositing funds, or simply browsing our pages, you agree to be bound by the terms set out below. We ask that you read this document carefully before you play, because it forms a binding agreement between you and us.

Who We Are

bCasino is operated by Green Feather Online Limited, a company registered under the laws of Malta with Company Number C 80735, registered address Elite Business Centre, TREJQA TA' BOX BOX, MSIDA MSD 1840, Malta. We hold a licence issued by the Malta Gaming Authority, licence number MGA/B2C/445/2017, issued on 16 January 2019. Your card statement will show transactions under the name Green Feather Online rather than bCasino, and we ask that you keep this in mind when reviewing your bank records.

Eligibility and Account Registration

To create a b casino account, you must be at least 18 years old, or 21 if you reside in Estonia, or the applicable age of majority in your home country, whichever is highest. We do not accept registrations from residents of the United States of America, Israel, the United Kingdom, Jersey, Guernsey or the Isle of Man. The list of restricted countries may change from time to time, and we reserve the right to update it without prior notice.

When you complete b register, you confirm that all the information you provide is accurate and that you are the sole account holder. We do not permit the use of a VPN, proxy, hosting service or any tool that masks your IP address or spoofs your device location. If we detect such activity, we may block the account and withhold any winnings. Once your profile is created, you can access b login from any supported device to enjoy our full catalogue of games.

One Account Policy

• We allow only one account per player, household and payment method.
• We may request identification documents at any time to confirm your identity, age and address.
• We reserve the right to suspend or close duplicate accounts and void any associated bonuses or winnings.

Deposits

We accept over 20 payment methods, including Visa, MasterCard, JCB, Skrill, Neteller, Payz, Paysafecard, Trustly Pay, Neosurf, AstroPay, Flexepin, Paytrail, Jeton, MuchBetter, CashtoCode, Interac, PIX, SPEI, OXXO Pay, WebPay and Banco Estado. Minimum b deposit amounts vary by currency, starting from CAD 5, and the maximum single transaction is 7,000 EUR or its equivalent. We do not accept deposits from third-party, corporate or business accounts, nor funds originating from a loan, gift or cash paid into someone else's bank account, unless we have expressly approved this in advance.

Withdrawals

Once you request a b withdrawal, we aim to process it within three working days, though the actual time may depend on your payment provider, document submission and the completion of our verification checks. Payouts are first returned to the method used for your deposit, and in some cases must be paid to a bank account or card held in your own name. Withdrawals through online wallets are typically instant, while card and bank transfer payments may take up to four additional working days to arrive.

We apply a rolling 30-day withdrawal limit of CA$20,000 or 15,000 EUR, calculated independently from your deposits in the same period. Daily winnings above 100,000 EUR within a 24-hour GMT window may be voided above that threshold. Identity verification is mandatory once cumulative withdrawals reach 2,000 EUR or equivalent. An administrative fee of 15%, minimum 10 EUR, may apply to withdrawals of funds that have not been wagered at least three times.

Bonuses and Promotions

Our welcome offer is a package worth up to CA$1,200 and 100 free spins across your first three deposits. Every b bonus, including our seasonal and weekly promotions, is subject to a 40x wagering requirement on the bonus plus deposit amount, with free spins winnings requiring 25x wagering. Maximum winnings from the welcome package are capped at CA$1,000, and any b casino bonus not used within seven days of being credited will expire together with related winnings and bets.

We regularly run additional offers such as Monday Power, Extra Lucky Wednesdays, Cashback Express and our Bonus Elevator. If you receive a b promo code or b bonus code from our team or affiliate partners, it can typically be redeemed in your account cashier. Please note that any b no deposit bonus and b free spins credited without a deposit carry a cashout cap of 100 EUR. Certain wagering behaviours, including equal or low-margin betting, exceeding the maximum stake, or using feature-buy functions, are restricted while a bonus is active and may result in forfeiture.

VIP Program and Gamification

Our VIP Program is available by invitation or upon request through customer support, offering a dedicated account manager, tailored promotions, faster withdrawals and birthday rewards. We also operate a Complementary Points scheme, where 10 units of qualifying currency wagered earns 1 Point, redeemable at a rate of 100 Points to 1 EUR/CAD equivalent. Alongside this, our gamification suite - including Coins, the Login Rewards Calendar, Coin Tournaments and the Bonus Crab - offers additional non-monetary rewards that can be exchanged for spins, bonuses or cash prizes in our Shop.

Games

Our library exceeds 5,000 titles from 49 studios, including Games Global, Pragmatic Play, Play'n GO, Wazdan and Evolution Gaming. Whether you enjoy b slots, table classics, video poker or our b live casino tables featuring live baccarat, live blackjack and live roulette, our catalogue is refreshed continuously. All games available through browser play are equally accessible through our b casino app, which mirrors our full desktop and mobile experience without requiring a separate download in most regions.

Responsible Gaming

We are committed to promoting responsible play. You can set deposit limits, session reminders or self-exclusion periods directly from your account settings, and our support team is available around the clock to assist should you need to pause or restrict your activity.

Complaints and Dispute Resolution

If you are unhappy with any aspect of our service, we ask that you first contact our support team via live chat or email at support@bcasino.com. Complaints must be raised within six months of the incident, and we target a resolution within 10 working days, extendable by a further 10 working days. If we cannot resolve your complaint, you may escalate it to eCOGRA as our appointed ADR entity, or to the Malta Gaming Authority through its player support portal or at support.mga@mga.org.mt.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of Malta, and the courts of Malta hold exclusive jurisdiction over any dispute arising from your use of bCasino.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. We encourage you to review this page regularly, as continued use of our services after any update constitutes your acceptance of the revised terms.

Contact Us

For general enquiries, reach us at support@bcasino.com. For data protection matters, please contact dpo@greenfeatheronline.com. We are here to help with any question about your account, our bonuses, or our services at bCasino.